Contact Us
Have questions while using the service? The TubeMetric team is here to help.
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Email Support
Please send all inquiries to the email below and we will respond promptly.
We typically respond within 24-48 hours on business days.
Inquiry Types
We can help with the following types of inquiries:
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General Inquiries
Service usage, feature explanations, account questions
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Technical Issues
Error reports, bug reports, performance issues
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Data Inquiries
Revenue calculation methods, data accuracy, API usage
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Partnership & Collaboration
Business partnerships, advertising inquiries, media inquiries
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Business Hours
Monday - Friday: 9 AM - 6 PM (KST) Weekends & Holidays: Closed (urgent inquiries via email)
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Supported Languages
You can contact us in Korean, English, Chinese, or Japanese.
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For faster responses, please check our FAQ and Guide pages first. Most questions are answered there.